TERMS & CONDITIONS

GENERAL TERMS AND CONDITIONS CARNI4 PETFOOD WEBSHOP

Carni4 makes every effort to provide the information’s on the website as complete and accurate as possible, but do not guarantee the correctness of the provided information. Visitors and/or users of the website can’t claim any right from the information provided by the website of Carni4. All information available on the website of Carni4 are subject to price changes, typing errors or market development. All pictures are shown for illustrative purposes only. Any information, picture or video visible on the website of Carni4 are not available for copy and/or usage and/or distribution in any form of whatsoever without prior written permission. 
The website may contain links to websites that are not owned by Carni4, hence Carni4 can’t responsible , in any ways, for the content or use of these websites or for the possible consequences of a visit to one of these websites. Information sent by e-mail by Carni4 is exclusively intended for the addressee. Use of this information by anyone other than the addressee is not permitted. 
Carni4 does not guarantee the correct and complete transmission of the content of the e-mails sent or the timely receipt of the e-mails. No rights can be derived in any way from the information sent by email and/or by phone. 
 
Article 1. Application
1.    These general terms and conditions apply to all our offers and all agreements entered into by us, by whatever name. 
2.    In these general terms and conditions, reference is made to “buyer”, this should be understood to mean any natural or legal person who has a contractual relationship with us on the basis of a purchase agreement concluded with us via the internet, or who wishes to enter into another agreement. In particular, “buyer” also includes the person whose order and for whose account goods are delivered.
3.    The provisions of these general terms and conditions can only and only be deviated from if and insofar as this has been expressly agreed in writing.
4.    If the buyer also refers to (his) general terms and conditions, the terms and conditions of the buyer do not apply. This is only different if and insofar as the applicability of the buyer's terms and conditions do not conflict with our general terms and conditions, then only the provisions in our terms and conditions apply. Any stipulation to the contrary in the buyer's terms and conditions does not affect the foregoing.
 

Article 2. Establishment of the agreement
1.    An agreement with us is only concluded when you place an order via the Carni4 website, you will receive an email with confirmation of the order. An agreement is deemed to have been concluded the moment we send the email with confirmation.

2.    The buyer is bound by his order, in whatever form given to us. Carni4 do not accept any return or exchange of goods. If there are any problems with these items, please contact us at any time.
3.    The order confirmation sent by us to the buyer by email is deemed to fully and accurately reflect the content of the concluded agreement. The buyer is deemed to agree with the content of our order confirmation.
4.    Any additional agreements and / or commitments made and / or made by our employees, or made and / or made on our behalf by other persons acting as representatives, are only binding on us if these agreements and / or commitments made by our director (s) authorized to represent ) are confirmed in writing.
5.    By placing an order and registering your email address, you agree to receive periodic information by email, if you do not appreciate this, you can unsubscribe at any time. You can let us know by e-mail.
 

Article 3. Prices
1.    Our prices include sales tax and unless explicitly agreed or stated otherwise in writing, excluding transport costs and other costs.
 

Article 4. Delivery and delivery terms

1.    The ordered and confirmed goods are available for pick-up by the buyer at Carni4 location (Traverse 2, 2141NR Vijfhuizen).

2.    Carni4 will contact the buyer to arrange an appointment for the pick-up of the confirmed goods ordered.

Article 5. Complaints by the buyer
1.    The buyer guarantees the correctness and completeness of and is responsible for the information he has provided to us. With regard to the information, sizes, color fastness and the like provided by us, the buyer must take into account the usual tolerances and small changes in the goods delivered by us. More particularly, this applies to deviations from the contracted quantity; Here too the buyer must take into account the usual clearances. The goods available for pick-up may therefore deviate from the description in the order if and insofar as it concerns small differences in size, quantity differences and minor changes.
2.    Defects that were not externally visible at the time of pick-up, nor could become apparent during a careful and timely inspection, must be notified to us by the buyer within 7 working days after these defects come to light in the manner stated in article 2.
3.    Any right of action of the buyer against us relating to defects in the goods picked-up with us will lapse if:
a) the defects are not notified to us within paragraphs 2 and 3 above and / or not in the manner indicated there;
b) the buyer does not cooperate or does not sufficiently cooperate with us with regard to an investigation into the validity of the complaints;
c) the buyer has not set up, treated, used, stored or maintained the goods in the correct manner or he has used or treated the goods under circumstances or for purposes other than those anticipated by us;
d) the application of the use of the goods in respect of which the complaints have been expressed is continued by the buyer;
 

Article 6. Liability
1.    Only if the warranty obligations with regard to the goods picked-up with us have not been assumed by third parties (such as manufacturers), can the buyer assert (warranty) claims against us. In that case, our liability is limited to defects that are the result of manufacturing and material defects.
2.    In the event of a complaint, if the validity of the complaint, regarding the quality, is determined by us and we are also liable as referred to in paragraph 1, we are only obliged to replace the goods, after receipt of the defective goods;
3.    Barring any obligations of us under the above, we are never obliged to pay any compensation to the buyer and others, unless there is intent or fault on our part (by legally demonstrating those who hold us liable by the means). In particular, we are never liable for consequential or business damage, direct or indirect damage, including loss of profit and stoppage damage - suffered by the client, his subordinates and by him or by third parties created by full or partial (re) deliveries of goods, delayed or inadequate delivery, or the failure to deliver goods or the goods themselves.
4.    The buyer is not entitled to return the goods for which there is no motivated complaint. If this nevertheless occurs without valid reasons, then all costs associated with return are at the expense of the buyer. In that case, we are free to store the goods among third parties at the expense and risk of the buyer.
5.    The buyer is obliged to indemnify us against all claims that third parties may have against us with regard to the performance of the agreement, insofar as the law does not prevent the damage and costs arising from these claims from being borne by the buyer.
 

Article 7. Force majeure
1.    Force majeure should be understood to mean any circumstance beyond our control that is of such a nature that compliance with the agreement cannot reasonably be expected of us (non-attributable shortcomings in compliance). Force majeure also includes: war, riots and hostilities of any kind, blockade, boycott, natural disasters, epidemics, lack of raw materials, prevention and interruption of transport options, disruptions in our company, import and export restrictions or prohibitions, obstacles caused by measures. , laws or decisions of international, national and regional (government) authorities. If, due to force majeure, we cannot, not properly or not timely fulfill our obligation to deliver, we are entitled to consider the agreement or the part not yet performed as dissolved, or to suspend it for a definite or indefinite period, at our choice. In the event of force majeure, the buyer cannot sue us for compensation.
 

Article 8. Applicable law
1.    The quotations made by us and all agreements entered into by us are exclusively governed by Dutch law.
 

Article 9. Dispute settlement
1.    All disputes of whatever nature related to / arising from agreements entered into by us and deliveries made by us will be settled by the competent court in the Netherlands.